84763

Автор(ы): 

Автор(ов): 

1

Параметры публикации

Тип публикации: 

Статья в журнале/сборнике

Название: 

Application of large language models in decision support systems. PART II: Measurement and Assessment of Decision-Maker’s Satisfaction

Электронная публикация: 

Да

ISBN/ISSN: 

2782-2427

Наименование источника: 

  • Control Sciences

Обозначение и номер тома: 

№ 2

Город: 

  • Москва

Издательство: 

  • ИПУ РАН

Год издания: 

2026

Страницы: 

81-98 http://pu.mtas.ru/archive/Kulinich_cs_226.pdf
Аннотация
This paper is a continuation of the multi-part study devoted to the application of large language models (LLMs) in decision support systems (DSSs). Part II considers the issues of measuring the quality of a hybrid DSS that includes a human decision-maker (DM) and an LLM as an assistant. Many criteria for assessing the quality of a hybrid DSS and an expert assessment procedure are proposed. A key feature of the expert assessment of the system’s quality is a structural model of a reasonable expert; this model is used to carry out a quasi-experiment for assessing the hybrid system. The assessment is performed within Five Whys, a well-known problem-solving methodology. An example of the operation and assessment of a hybrid DSS is provided, and the experiment results are analyzed. The new method for measuring quality and assessing the DM’s satisfaction, based on the structural model of a reasonable expert and a quasi-experiment, can be useful at the development stage of a DSS that incorporates an LLM. This method yields high-quality assessments of hybrid DSSs while reducing the time and cost of assessment without engaging expert groups.

Библиографическая ссылка: 

Кулинич А.А. Application of large language models in decision support systems. PART II: Measurement and Assessment of Decision-Maker’s Satisfaction // Control Sciences. 2026. № 2. С. 81-98 http://pu.mtas.ru/archive/Kulinich_cs_226.pdf.