The report is devoted to the development of intelligent information routing subsystem designed to manage the flow of patients in the provision of medical diagnostic services in a medical facility. This subsystem is one of the important blocks of a patient – oriented intelligent control systems diagnostic and treatment processes in a medical facility (on the example of the neurosurgical clinic). According to the results of collective multivariate examination, the results of data mining expert assessments, and using the foreign experience in this direction, formulated the basic provisions of the adaptive intelligent information routing subsystem concept.